|Dialed In: Nurses Prepare for the Future of Telephone Triage|
Describes the use of protocols in telephone triage, and discusses quality control and licensure.
|Hanson's Telephone Triage Nursing|
Certification information and resources.
|Nursing Spectrum: Reach Out and Nurse Someone|
Article describing the skills necessary for telephone triage nursing, from a nurse active in the specialty.
|Telehealth: Issues For Nursing|
Position statement from the American Nurses Association on the use of telecommunications in the delivery of health care services.
|Telephone Nurse Triage|
In-depth information on scope of practice and settings for telephone triage, from the Pennsylvania State Nurses Association.
Offers online continuing education course covering the basics of telephone triage nursing. Includes sample protocols.
|Telephone Triage Nursing|
Offers multiple links, including an online journal, CEUs, and certification information.